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Successful Media Relations
Ten things you should know.

Kyle Potvin

            (Continued)

 Typewriter7. Good Writing Counts.  Adopt a journalistic approach. Look carefully at how reputable publications such as The New York Times or The Wall Street Journal write a story. What is the lead? What type of quotes do they use? Study different types of stories -- features, executive changes, news articles. For the most part, you'll see the inverted pyramid style where the most important information is in the lead and the rest of the story flows from there. Despite recent e-word mania, it's time to eliminate jargon and buzz words. Say what you want, but say it simply and plainly. Another sign of weak writing is the use of clichés. Finally, ever feel like you just can't write that press release? This blockage often indicates you don't have enough information. Do outside research. Interview a customer. Get another perspective. Then you're sure to end up with a solid product that would appeal to any journalist.

8. Have a Strategy.  Don't use the same media strategy for every story. Think about whom you want to reach and how to create excitement. One effective technique is to offer a "first" (as in first chance to break the story) to a major media outlet. For the launch of Minute Maid's new not-from-concentrate orange juice, Simply Orange, The Wall Street Journal got the first opportunity. We expected that other media would chase the story, and as early as 6 a.m. the morning the story hit, we made calls to arrange interviews with other media. Quickly media such as AP, Reuters, The New York Times, CNN and more than 100 other broadcast outlets covered the story as well.

9. Clients Love Hits.  Despite all the counseling, strategy, partnerships, writing and more, clients want media coverage. Until the industry creates better measurement systems, a full page Business Week story becomes a tangible "product" that your clients can hold in their hands and show to their boss.

10. If You Get Results, You'll Go Far.  There are two measures of how high you rank on the value chain: knowledge and relationships. Success with media relations is a sure way to show that you are at the top.

    First page > What You Need to Know > Page 1, 2, 3


Kyle Potvin is principal at Splash Communications, LLC, a consultancy of communications specialists with experience serving some of the world’s most visible brands.  She can be reached at kpotvin@splashllc.com or visit www.splashllc.com.


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